Shipping Policy

Shipping Policy

Thank you for choosing EVVYE.

We are committed to delivering your order as quickly and carefully as possible. Below you'll find important information about our shipping process.

Shipping Destinations

At launch, EVVYE ships to:

• Portugal
• Spain

We look forward to expanding to additional European countries in the future.

Processing Time

Every EVVYE order is carefully prepared before dispatch. Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders placed during weekends or public holidays will be processed on the next business day.

Delivery Times

Estimated delivery times are:

Portugal
4–7 business days

Spain
4–7 business days

Delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions or other circumstances beyond our control.

Shipping Costs

Portugal
Standard Shipping — €6.90
Free Shipping on orders over €50

Spain
Standard Shipping — €6.90
Free Shipping on orders over €50

Shipping costs are displayed during checkout before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Please allow some time for the carrier to update the tracking status after dispatch.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your purchase.

EVVYE cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Deliveries

If your order has not arrived within the estimated delivery timeframe, please contact us at:

hello@evvye.com

We will work with the shipping carrier to investigate your shipment and assist you as quickly as possible.

Questions

If you have any questions regarding shipping, please contact our customer support team at:

hello@evvye.com